Social Cognition
Social
Cognition is the study of how people make sense out of themselves and others.
It focuses on how people think about other people and how they think they think
about others and themselves. Social cognition looks at the higher mental processes
that are engaged while in social situations or in dealing with social
information (perception, memory, attention, reasoning, and problem solving).
Sometimes
the study of social cognition is called IMPRESSION
FORMATION and PERSON MEMORY
Implicit Personality Theories - assumptions that people
make about what traits are associated and how traits are associated with
particular behaviors. Our implicit personality theories dominate our judgments
of others and of ourselves.
George Kelly -
Personal Construct Theory
We are naïve scientists looking through patterns we
construct to fit over our worlds (as a template). Each of chooses (Constructs)
ways of interpreting the world that will make the world more predictable and
controllable
Solomon Asch. He hypothesized that
central traits alter the final impression formed by changing the meaning of
every other trait in the set (an intelligent cold versus an intelligent warm
person)
Dennotative
and Connotative differences in the meaning of trait terms
Weighted
Averaging Model - 2 characteristics of a descriptive adjective: scale value
and weight
Scale value
- negativity or positivity of the trait
Weight -
is an estimate of the contribution of the trait to the overall impression (a
proportional value). Warm is positive and has high weight….
Factors
affecting weight:
1) personal
positivity bias
- everyone has his/her own point of view, traits that fit this bias are viewed
more positively and hold more weight
2) trait
negativity bias
- negative traits carry more weight (it is harder to prove a positive trait
than a negative trait and harder to disprove a negative trait than a positive
trait - honest vs. dishonest, moral vs. immoral
Automatic
vigilance -
tendency to focus on undesirable information; may be adaptable - alert us to
danger - “face in the crowd effect”
Leon, Oden,
& Anderson (1973) in comparative judgments of criminal offenses, more serious crimes
(rape, murder) had more extreme weight than less serious crimes ( vagrancy,
forgery, fraud)
3) priming - tendency for recent thoughts
or ideas to influence subsequent thoughts or ideas (to put something in mind);
heightens the availability of information. Automatic priming or unconscious
priming - unaware
Higgins (1977) all Ss read a short passage
about a man Prior to reading the passage, half of the Ss were shown words
(brave, independent, bold) and the other half were shown (reckless, foolish,
careless)
Findings: Ss exposed to the positive words formed a
more flattering impression of the climber than did those exposed to the
negative words
Forgas &
Bower (1987)
Ss’ mood was manipulated by performance feedback then they were read stories
Findings: Good mood Ss remembered more positive
information from the story and Bad mood Ss remembered more negative things
primacy effect
- the order
in which the trait is discovered impacts on the impression formed (first
impressions). Asch (1946) gave
sentences to students describing someone, the traits read either that the
individual “John” was intelligent, industrious, impulsive, critical, stubborn,
and envious or that he was envious, stubborn, critical, impulsive, industrious,
and intelligent.
Findings: Ss rated John more positively in the first
condition
5) framing - our judgments about various issues are often strongly affected by
the way the information is presented, when information is presented in positive
terms favorable associations are made; when information is presented in
negative terms unfavorable associations are made.
Tversky &
Kahneman (1984)
presented problems to people, when the problems were framed in terms of lives
saved 72% chose program A; when framed in terms of lives lost 78% chose program
D and only 22% program C
Schema and Prototypes
Schema - an abstract memory
representation of knowledge derived from past experience and inference that we
use to interpret current experience; a cognitive structure that represents
knowledge about a concept, object, event, etc. and schema helps us to interpret
our world
Prototype - an abstract set of features
commonly associated with members of a category; an abstract representation of a
concept (e.g. airplane). An averaged idea of the concept.
Both schema and prototypes
simplify and reduce the need to remember excessive amounts of information. Each
is a way of organizing knowledge. They influence us in four ways:
1) encoding - the way we interpret
information
2) memory - we are more likely to
remember things consistent with our schema
3) judgments,
evaluations, and predictions are schema based
4) behavior - seek out information supporting
our schema
Cantor &
Michel (1977)
gave Ss explicit descriptions of a person sometimes including the label
Extrovert or Introvert and sometimes not (no labels). Ss were then distracted
with a filler task. Test - 15 traits were listed for recognition about the
person described (5 were previously stated; 5 were related to the personality
type but were not stated; 5 were unrelated to the personality type). Findings:
Ss falsely recognized traits that were consistent with the personality type.
This occurred whether or not the person in the passage was labeled.
Implications: Ss fit the person type into her/his schema for an introvert or an
extrovert. Ss had trouble distinguishing what they heard from what they know.
(schema)
Person
Prototypes -
central examples of certain types of people (Cantor & Mischel, 1979 - a
cultured person)
Stereotypes are a type of
schema or person prototype. A schema about members of a group.
Schema based
errors:
1) Illusory Correlations - an overestimation of the relationship
between 2 variables. Infrequent events are used to explain the whole group (I
haven’t had much contact with Iraquis but the ones I have seen on TV are …….).
Stereotypes assume a correlation between a person’s group membership and their
characteristics (Blonds - dumb; Jews - shrewd; Blacks - athleticism). Because
we attend to distinctive behaviors and
features. Co-occurrence is especially noticeable (when a black person muggs
someone - being black is distinctive and so is mugging).
Persistent stereotypes can
lead us to see correlations that are not there. Boys engaging in the same
behavior, black boys are viewed as being aggressive, white boys as horsing
around.
2) Biased Perceptions - positivity and negativity biases due to a
person’s group membership ( In -groups and out-groups). We assume that people
in our groups are similar to us and therefore better; those in the outgroup are
perceived as different and therefore more negatively
3) Selectivity - we pay attention or select
to attend to schema consistent information. We sometimes have trouble
remembering information that is inconsistent with our schema for the individual
or for the category. Instead of recalling information about the individual, we
recall information about the category and assume that it is accurate.
Darley & Gross (1983) lower class or upper class photo of a little girl
was shown to a group of teachers; the
child was then shown taking a test. During the test she looks up. Teachers were
asked to predict the child’s ability and support their prediction (give a
reason).
Findings:
the lower class child was viewed as being lower in ability than the upper
middle class child
Conclusion: Ss’ schema for social class was used to
form an impression of the child
Snyder &
Swann (1978a)
Ss asked introverts and extroverts different questions when they were given a
label as to the interviewee’s personality type. They asked questions that would
lead to the conclusion that the person was indeed an introvert/extrovert
Self-fulfilling Prophesy - the tendency to see the behaviors and traits in
people that we expect to see and the tendency to behave towards the other
according to the beliefs . Expectancy
confirmation - the tendency to seek
and interpret information that verifies existing beliefs. Behavioral confirmation - the tendency
to behave toward others in a way that will elicit behaviors from them that will
confirm our beliefs about them Stereotyping
leads people - to treat others as a group member rather than as
individuals; to establish expectancies that lead to biased attention and
processing; to search for expectancy confirming evidence including supplying
evidence that is not there (inferences). Stereotyping sets in motion the
self-fulfilling prophesy that influences treatment of the outgroup members by
in-group members; affects how the stereotyped behave
Schema Inconsistent Information - do we only pay attention to expected information?
Hastie - if we have time to pay
attention or notice and remember schema inconsistent information. Scrull (1981) when a distraction
occurred, Ss were unable to recall inconsistent information
Hastie and
Kumar (1979)
varied the proportion of consistent and inconsistent information - found -
inconsistent information was better remembered. He concluded that we pay
attention to unexpected information.
Bargh (1983) much schematic processing is
automatic - done rapidly, without thinking (mindless)
The Cognitive Miser - one view of the social thinker is as a miser. We are limited in our
capacity to process information so we take shortcuts
(heuristics) whenever we can. We
adopt strategies to simplify complex problems. We look for rapid answers rather
than slower, more accurate solutions. Consequently, errors and biases occur
from motivation (as in attribution theory) but are also due to cognitive processing
inaccuracies - more efficient strategies may lead to errors.
Bodenhaus
(1989) Carlos Ramirez vs. Mike Johnson - jury decision - who is more often
found guilty?
Cognitive
Busyness - the extent to which a person’s cognitive processes are engaged
by multiple tasks (e.g. cognitively busy perceivers may be attempting to manage
impressions, predict a partner’s behavior, evaluate alternative courses of
action, and think of what’s happening next, etc.). Gilbert - cognitively busy
people are more likely to make automatic spontaneous trait ascriptions
Motivated Tacticians - views the social thinker as a person with multiple cognitive
strategies available who chooses among these strategies based on goals, needs,
motives, etc..
Heuristics: A rapid form of reasoning; shortcuts that reduce complex problems to
simpler judgments
1)the
representative heuristic - used to make judgments about probability (Kahneman & Tversky, 1973, 1982). How likely is it that person A
is a member of category B? (Person A is meek, quiet, intelligent, introverted -
is he a librarian/astronaut?)
One estimates the extent to which A fits or is
representative of the category and makes a decision. The more similar the
individual is to the prototype, the more likely he is to belong to that group.
Base Rate Fallacy - tendency for people to ignore general broad based information about
population characteristics in favor of more concrete anecdotal information - vivid examples outweigh real
information. For example, the welfare queen living an affluent lifestyle on
welfare. Ss were read a case of a welfare queen set in a story including actual
welfare statistics that the average welfare recipient is on the rolls about 2
years. Judgments of the length of welfare usage and the wealth of the welfare
recipients ignored the base rate information for the more vivid case study
information (Hamill, Wilson &
Nisbett, 1980). The frequency which an event of pattern occurs in the
general public; overusing case history information about a category. When base
rate information relevance is clear people use it - Ss were told about a car
accident involving a cab - some of the Ss were told that an eyewitness saw a
blue cab, they were also told that the city cabs were 85% green and 15% blue;
other Ss were just told the percentages (no eyewitness). Ss in the second group
used the base rate information but
Ss in the first group did not.(Ginossar
& Trope, 1980)
2) the availability heuristic
- used to evaluate the frequency or likelihood of an event on the basis of how
quickly examples come to mind. This is a search bias.
False consensus
bias -
assuming that others agree with you; “everyone thinks this “
Strength of
Association
- associations are strengthened by repetition
3)Simulation
Heuristic -
one use of availability is to construct hypothetical scenarios to try to
estimate how something will come out - “When Dad finds out that I wrecked the
car he will …..”. Used for prediction and causality, “if only” conditions, the
counterfactual construction
The counterfactual
construction or the mental simulation of how event might have been
otherwise. Used to access causality in trying to identify the unique factors
that led to a dramatic outcome .Negative outcomes that follow unusual behaviors
generate more sympathy - can imagine
how it would have been different.
replacing an unusual event with a usual one
Anchoring and
adjustment -
when making judgments in uncertain situations, people will sometimes reduce the
uncertainty by starting with a reference
point or anchor; when asked to estimate how many people would do something
Ss estimates are influenced by the decision that they would make for themselves
(self-centered estimations); eyewitness research - “how far were the cars going
when they smashed/ contacted each other/”; Judge’s instructions to consider the
harshest sentence first may inadvertently serve as an anchor; buying a
house/car.