Attitudes
Attitude - a predisposition to respond in a
favorable or unfavorable manner toward a specific class of social objects
Three
components:
cognitive - beliefs
about the attitude object/ criterial (attributes that define a category) and
non-criterial (attributes that falsely define a category);
affective - emotions or
feelings about the attitude object lead to positive or negative evaluation of
the att. obj.; conative - behavioral
component/ "the predisposition to respond", behaviors reflect beliefs
and feeelings.
Functional
Hypothesis: we hold onto
an attitude as long as it serves a function (Smith, Bruner, White (1956)) and
Katz)
Major
functions attitudes serve:
1. Object Appraisal - the knowledge
function/ attitudes serve as a frame of reference helping us to size up an
event or object. Without attitudes every new situation would have to be
approached from scratch. With attitudes we have already developed categories
(cognitive economy).
2.Social Adjustment function - attitudes
help us to discriminate ourselves from others and to identify with a group and
to gain group approval ( the social demand function).
3.
Externalization - ego-defensive
function/ our attitudes often help us to deal with inner psychological problems
to protect ourselves from disturbing self-knowledge. Projection and
displacement, repression and denial.
4.
Value-expressive function (Katz)
attitudes help in the expression of our own self concept and are a central part
of our self-concept.
Attitudes
and Attitude Change
Is there a relationship between
attitudes and behavior? Can we predict how someone will behave if we know
his/her attitudes?
LaPiere - Chinese couple taken to hotels and
restaurants throughout the USA, the couple was served; later wrote and asked
what their policies were toward serving Chinese, the majority said that they
did not serve Chinese. LaP. concluded that there is no relationship between
atts and behavior (problems?)
Geen
- posed as a
representative of a publishing firm needed to take pictures that would be
published in college texts . Ss were shown photos of two people varying in
intimacy: "equality in a public situation and fairly intimate heterosexual
relationship". For each pose there was a version with 2 whites or a white
and a black. Ss were asked "how willing are you to pose" and if they
were willing they were to sign release
form. In one condition, the release said that the photos would be used in texts
in the Peace Corps in Africa; in the other condition, they would be used in the
US (widely distributed).
One week later,
Ss completed an attitude scale and their behavioral responses were compared
with their attitudes towards African Americans.
Findings?
Behavior
is complex and multidetermined;
Weigle and Newman propose that when
looking at the att-beh relationship, one must have several behavioral measures
relevant to the particular attitude - specific behaviors and specific attitudes
Fishbein says that we have to
consider "multiple act criteria";
many behaviors taken together reflect a particular attitude.
Fishbein
and Ajzen (1974) had Ss
check which of 100 religious behaviors they engage in; then Ss took an attitude
scale on religion. Found:
In another study
on atts. toward environmental quality, Ss were given different opportunities to
demonstrate their pro-environmental attitudes:
1)surveys given
2)3 months later
Ss were contacted and given 3 opportunities to participate in a variety of
env'tal projects
Findings:
"att-beh correspondence increased as the scope of the behavioral measure
is broadened"
Theory
of Reasoned Action (Fishbein & Ajzen)
Behaviors are
carried out for reasons, people think about consequences and make deliberate
choices. To facilitate behavioral prediction:
1)att.
measures should focus on the beliefs and
feelings about engaging in a particular behavior rather than beliefs and
feelings about objects
2)attempt to specify other variables
which should be measured along with attitudes toward the act; personal
and social norms pertinent to the behavior and the person's motivation to comply with these norms
The behavioral intention is based on the
att. toward performing the behavior (evaluation or feeling about the behavior);
social norm or pressures to perform
or not to perform; perceived behavioral
control - capability of carrying out the behavior; motivation to comply with social norms
Manstead,
Profitt, and Smart (1983)
200 pregnant women/ attitudes toward breast feeding and their probability of
breast feeding;
1)
behavioral beliefs
2)
evaluation of the consequences of ....
3)
what does your husband think, your mother, your friends with babies?
4)
what do you intend doing?
5)
6 weeks following, behavior was measured
Finding:
behavioral belief and social norms correlated with actual behavior
Abelson = "we are very well trained and good at finding reasons for what we
do , but not very good at doing what we find reasons for". Will an
attitude inferred from past behavior better predict future behaviors than an
attitude formed on the basis of non-behavioral experience with the attitude
object? Research has found that attitudes based on direct behavioral experience
with the attitude object are more predictive of subsequent behaviors:
Direct
Experience
the method through which someone forms an
attitude is a crucial determinant in attitude-behavior consistency;
Cornell
Housing Study (Regan and Fazio)
- students put into temporary quarters for 2 mos. (dorm lobbies); took attitude
measures and behavioral measure. Findings?
Effect
of Pornography on changing attitudes
- asked Ss to estimate the numbers of US adults performing several sexual acts
following exposure to massive amounts, intermediate amounts, or no porno movies.
Findings?
Individual
differences - the extent
to which attitudes reflect past behaviors differs for individuals. High vs. low
self-monitors.
Low
self-monitors exhibit greater att-beh consistency. Individuals who consider
their behavior to reflect their attitudes ; who infer their atts from their
past behaviors and whose past behaviors
have been sufficiently consistent to allow a clear inference to be drawn will
express atts. that are strongly predictive of their behavior. Ss who fail to
meet one or both of these criteria will manifest low att-beh relationships.
Attitude
Accessibility
If an attitude
is accessible, it is more likely to affect behavior. If it is in working
memory. How do we make an attitude accessible?
Schema
accessibility - concepts
that are most likely to influence judgments are those that are accessible
People interpret
new information in ways consistent with their beliefs and attitudes (selective attention);
Watergate
hearings - McGovernites paid more attention
other issues / How do you think
direct experience correlates with this?
Fazio
and Williams (1986) the analyze your reasons study.
Interviewed Ss
about political candidates; attitude accessibility was measured by how long it
took people to answer. 2 months later the Ss received a letter with questions
concerning the candidate's performance in a debate. One day after the election,
asked how they voted.
Findings: the relationship between actual behavior
(voting) and attitudes was stronger for Ss whose attitudes were more
accessible.
The evidence "to support
the idea that underlying attitudes predict behavior " is weak; however, the behavior to attitude relationship is
strong. Theories of attitude change demonstrate that we will change our
attitudes to be consistent with "freely performed behaviors".
THEORIES OF ATTITUDE CHANGE
a
) Consistency Theories of Attitude Change
Critical
condition for attitude change is to introduce inconsistency between a given
attitude and a behavior or an attitude and another attitude. Sensitize the
individual to the inconsistencies.
General
idea - people tend to want to maintain coherence or consistency among their
beliefs, feelings, and actions.
1)
Balance Theory (Fritz Heider) perception of consistency
between the person/ the other/ and the attitude object (POX)
2)
Cognitive Dissonance Theory
(Leon Festinger)
Cognitions
exist in three relationships:
1.
Consonant (consistent)
2.
Dissonant (inconsistent)
3.
Irrelevant
I
am a patriot. I am a soldier.
I
am a pacifist. I am a soldier.
I
am a patriot. I like chocolate.
Core
- dissonance is a negative drive state
which occurs whenever one holds two or more cognitions that are inconsistent
(the opposite of one follows from the other). Dissonance occurs when the outcome of an event is aversive, the event
is likely to occur, when you have freedom of action, and when you assume
personal responsibility.
Since
dissonance is uncomfortable, people try
to reduce it by:
1.
adding consonant cognitions
2.
by changing one or both cognitions to make them more consistent (increasing
cognitive overlap)'
3.
revoking the decision
4.
by lowering the importance of the dissonant cognitions
"Man
is not a rational animal, he is a rationalizing animal"
Scher
and Cooper (1989)
dissonance and the motivation to reduce it comes from feelings of responsibility for the negative outcomes:
They had Ss
write essays for or against their own views, the topic was to increase student
fees. All Ss were told that their essay would be shown to a policy committee.
The impact of the essays was varied:
Group
1 was told that their essays will be influential on the actions of the
committee in the direction of the essay
Group
2 was told that their essay would be influential in the direction opposite that
proposed by the essay.
Measured Ss
attitudes toward raising fees.
Findings: ?
The
magnitude of dissonance felt is a function of three variables:
1) importance of each of the cognitions
2) the number of dissonant and consonant
cognitions that exist for a person at a given point in time. The greater the ratio of dissonant to consonant
cognitions, the greater the dissonance felt
3) cognitive overlap - refers to the
equivalence of the objects or activities represented by each cognitive element.
Functionally similar objects or activities have a lot of overlap and therefore
cause less dissonance. The amount of dissonance felt is inversely related to the
amount of overlap.
Circumstances
which cause dissonance to occur:
Free
choice decision making - choosing
between two attractive alternatives (buying a car). If the alternatives are
nearly equal in quality, dissonance occurs after a decision is made. The less
justification one has in making the choice, the greater the dissonance felt.
Lying - Festinger's famous $1/$20 study - Ss
who were asked to lie about a boring task (saying it was not boring) later said
they liked the task and found it interesting if they did not have sufficient
external justification for lying.
Severe
initiation (Aronson) when an initiate undergoes a
particularly painful initiation to become a member of a group, his/her
perception of the initiation is dissonant with feelings that joining the group
is not worth the trouble. As a result, the person increases the attractiveness
of the group (increasing consonant cognitions) and reduces his/ her negative
cognitions. Through this rationalization, we become loyal members of the group.
"You learn to love what you suffer
for"
Aronson's
severe initiation study with coeds
(duck's sex lives).
Justification
of effort if you work hard toward a goal it becomes
increasingly attractive to you.
Justification
of Cruelty derogation and dehumanization of victims
(Zimbardo's study and Education of Torturers).
Justification
of behavior contradictory to one's self perception
cognitively minimizing personal unpleasantness .2 alternatives:
internalization or externalization
Criticism
of dissonance theory -
it is the same thing as conflict. Festinger claims that conflict is rational
and occurs prior to the making of a decision when we weigh the pros and cons of
our choices and dissonance occurs only after we have made the decision and have
to justify the choice:
Jecker
(1964) Ss were offered
the choice between two equally attractive albums
Three
conditions of low conflict where Ss
were told to choose but there was a good chance that they would receive both.
Three
conditions of high conflict where Ss
were told that there was a good chance that they would get only the one they
choose.
In
all conditions Ss rated the records prior to making a choice.
In
each of the conflict conditions, Ss rerated the records either:
1)
after they had discovered that they had received both
2)
after they discovered that they only received the chosen one
3)
before they were certain they would get one or both
Under
what conditions did dissonance occur and what was its effect? If dissonance and
conflict are the same thing, what should have happened?
3)
Bem's Self-Perception Theory of Attitude Change
attitudes are
not psychological entities but self
descriptive statements: If I say that I like chocolate ice cream, I am
simply describing my past behavior where I ate choc. ice cream.
When Ss in an
experiment are asked to describe their attitudes, they attempt to describe
their recent behaviors. If a person cannot find an adequate external
justification for his/her behavior then s/he perceives that the behavior must
reflect his/her attitudes (internal factors). The behavior occurs then the individual tries to explain to self what it
means.
In the cog,
diss. exps., Ss make environmental analyses to determine how closely their
behavior reflects their attitudes. $1 Ss find little in their env. to explain
why they said that the task was fun, thus, they concluded that the statement
reflected their true feelings. The S draws an inference from own behavior.
Instead of a state of tension motivating the S, the reaction is more passive.
4)
Social Judgment Theory (Sherif)
our
perceptions determine meaning.
From this point of view, attitudes are judgments and attitude change is a perceptual judgmental process based on
our perception of the communicator and the communication.
We judge a
communication in terms of a subjective
scale of reference. For everyone there is a range of acceptable attitudinal
positions on most topics:
latitude
of acceptance - if we
encounter a message advocating a position within our latitude of acceptance, we
change the message to fit with our own attitude (assimilation)
latitude
of rejection - if a
message falls outside of our lat. of acceptance and into our lat. of rejection,
we contrast the communication from
our own attitude. It will be judged as more extreme than it probably is.
latitudes
of non-commitment -
areas where we have not made up our minds. Attitude change is easiest to bring
about here.
Social Judgment Theory is a perceptual approach to understanding attitude change. The basic concept behind a perceptual approach is that adjustment involves not only the person changing him/herself to conform to the demands of the environment but also changing his/her perception of the environmental demands to conform to his/her own needs (selective attention and construction).