IDDS Home | Blackboard Toolbox Home | Overview | Assessment Content Areas | Course Options | Course Tools | Help | User Manager Click on the name of the tool above to view more detailed information about each tool.

Help Overview

The Help area provides access to assistance within Blackboard. In this area instructors will find links to “Behind the Blackboard,” the official Blackboard support site, the digital version of the Blackboard manual and a link to the SU system administrator, Shelley Gross-Gray.

Support

The Support tool takes you to the Behind the Blackboard area on the Blackboard web site. You will need to create a username and password to access this area. Behind the Blackboard contains a knowledge base, links to listservs, and help files.

Manual

The Manual link takes you directly to a searchable digital version of the Blackboard manual.

Contact System Administrator

The Contact System Administrator link is a direct email link to Shelley Gross-Gray the Shippensburg University Blackboard System Administer.